Frequently Asked Questions (FAQs)

💎 Product & Quality

Q. What materials are used in Glorifi jewellery?
All Glorifi jewellery is crafted using premium-quality materials such as gold-plated copper, stainless steel, and skin-safe alloys. Our pieces are designed to be stylish, durable, and comfortable for everyday wear.

Q. Will the jewellery tarnish or fade?
With proper care, our jewellery maintains its shine for a long time. However, like all fashion jewellery, exposure to water, perfumes, sweat, and chemicals may reduce its lifespan. We recommend storing it in a dry place when not in use.

Q. Is your jewellery safe for sensitive skin?
Yes 💖 Our jewellery is nickel-free and skin-friendly, making it suitable for most skin types. If you have extremely sensitive skin, we recommend avoiding direct contact with water or sweat.

📦 Orders & Shipping

Q. Do you ship all over India?
Yes! We deliver pan-India, including metros, tier-2 and tier-3 cities.

Q. How long does delivery take?
Orders are usually delivered within 4–7 business days, depending on your location.

Q. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via SMS or email so you can follow your delivery in real time.

💳 Payments

Q. What payment methods do you accept?
We accept:

  • Cash on Delivery (COD)

  • UPI

  • Credit & Debit Cards

  • Net Banking

  • Wallets

Q. Is Cash on Delivery available?
Yes 😊 COD is available on most pin codes across India.

🔄 Returns & Exchanges

Q. What is your return policy?
We accept returns only in case of damaged, defective, or incorrect products. The issue must be reported within 48 hours of delivery with clear images or videos.

Q. How do I request a return or replacement?
Simply contact us via WhatsApp or email with your order ID and issue details. Our team will guide you through the process.

Q. Can I cancel my order?
Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible.

🎁 Gifting & Packaging

Q. Is Glorifi jewellery suitable for gifting?
Absolutely! 💝 Our jewellery is perfect for birthdays, anniversaries, Valentine’s Day, proposals, and special occasions.

Q. Do you provide gift packaging?
Yes, all our jewellery comes in premium, elegant packaging, ready to gift.

❤️ Customization & Availability

Q. Do you offer custom or personalized jewellery?
Currently, we do not offer customization. However, we regularly launch new designs and collections, so stay tuned!

Q. What if a product is out of stock?
If a product is sold out, it will be marked accordingly. You can follow us on Instagram or subscribe to updates for restock alerts.

📞 Support & Contact

Q. How can I contact Glorifi?
You can reach us via:

  • WhatsApp

  • Email

  • Instagram DM

Our support team is happy to help 💬

Q. What are your customer support hours?
Monday to Saturday | 10 AM – 7 PM (IST)